Privacy

Please take a moment to review our Security/Privacy Policy which provides information regarding our practices.

This also governs your visit to our website.

Availability of www.coronetyachts.com

Due to the nature of the internet, it is not possible to guarantee the availability of our website at all times. We will do everything we can to ensure that you receive an uninterrupted service, however sometimes we may need to conduct maintenance, repairs or carry out updates to the site. These are all done for your benefit and we make every effort to minimise any down time. 

Accessing www.coronetyachts.com

We grant you a license to access and make personal use of the Coronet Merchandise website. We do not permit any downloading or modification of the site without obtaining express permission from Coronet Merchandise beforehand. This website must not be duplicated,

visited, reproduced, sold, resold, copied or exploited for any commercial purpose without our permission.  

Conditions of Access

You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way. You are responsible for all electronic communications and content sent from your computer to us. It is imperative that you use the website for lawful purposes only. All content included on the website, such as text, graphics, logos, button icons, images, data compilations, and software, is the property of Coronet Yachts, and our suppliers and is protected by Danish and international copyright and database right laws. The compilation of all content on this website is the exclusive property of Coronet Yachts and is protected by Danish and international copyright and database right laws. All software used on this website is the property of Coronet Yachts, or our software suppliers and is protected by Danish and international copyright laws.

Intellectual Property

We take every measure to ensure that we respect and treat appropriately the intellectual property of others. If for any reason you feel that we have infringed on any copyrights, please contact us without delay. Transactions made on this site are subject to the following Terms and Conditions:  

The Contract

Your order maybe amended up until you submit your order by clicking the "Submit Order" button on the "Order Confirmation" page.  

Once your order has been submitted we will give you an order reference number and details of the product ordered. An email will be sent confirming these details. This email is an acknowledgement, not acceptance of your order.

Your order is accepted and a legally binding contract made when we send you a second email confirming we processed your order and dispatched it. The second email will contain details of how we will deliver the products to you and the tracking information available. In the unlikely event that your product is out of stock, we will advise this in this email. The out of stock notification will give details of anticipated delivery and give you the option to cancel or accept the order. The notification is not legally binding until we confirm your order is in stock. We may decline all or part of your order for any reason, in which case the second email will advise of this. If your payment details cannot be authorised, we may invite you to pay by another method. Where a product has a minimum age requirement, by ordering you confirm that you are of the required age. 

Payment

We accept payment by Visa and MasterCard.

Payment is deducted when your order is placed.  

Pricing

All prices and charges on this site are shown in Euros and include any VAT payable. The cost of your order will be clearly shown in your shopping basket before you submit your order. Every effort is made to ensure all information on this site is accurate. However, occasionally, an error may occur. Where an error is discovered in the price or description of the product you have ordered, we will advise you and ask you whether you wish to continue with your order or cancel it.  

Availability

In order to keep you informed, we provide you with availability information for listings posted on our site. Other than what information is provided here, we cannot be more specific about availability. Please be aware that dispatch estimates are exactly that. They are not guaranteed dispatch times and as a result should not be relied upon as such. As your order progresses, you will be kept up to date with information via email.  

Delivery

Delivery costs very depending on where you want the item to be delivered, however the price displayed is the price you pay. This price is shown on the basket and checkout pages. International (Outside DK) orders will be dispatched via couriers. Although we do our best to ensure that your order reaches you as quickly as possible, we cannot guarantee delivery for a specific day.  

Dispatch Times

We usually dispatch products within 24 hours of receiving them. In some cases this can take longer. Occasionally delivery times maybe affected by factors beyond our control. Please make allowances for deliveries in peak periods and International destinations.  

HOW WE DELIVER:

As a general rule:

All items will be delivered by Courier at the stated delivery cost. These deliveries will require a signature. If there is nobody available to sign for the goods, a card will be left with details of how to collect the parcel, or how to arrange for it to be redelivered. We reserve the right to pass on your telephone number details in the event that an items fails delivery. As each order differs, we do not guarantee the use of any particular Courier.  

External

If your order is high value and has been sent by either First Class Recorded Post or by Courier, a tracking number will be available. We will notify you of the external web address (URL) at which your order can be tracked and provide you with the Tracking Number of your parcel. This will be detailed in the second email that will confirm the dispatch of your order. 

FAULTY:

Items Within 30 Days of Purchase

Our products are manufactured to the highest quality standards. In the unlikely event goods are found to be faulty within 30 days of purchase please feel free to return them for a full refund or replacement. We are unable to provide this service for products where faults have been caused by accident, neglect, misuse or normal wear and tear.  

Beyond 30 Days

You have the right to return a faulty item within a reasonable period of time. We do require that you email us prior to returning the goods. In order to ensure that the return can be processed, please keep all the warranty information that accompanies your item. This will be needed should there be a fault. We are unable to accept products that are outside their warranty period. In the unlikely event that you have a faulty item, you may find it quicker and easier to contact the manufacturer directly so that they can rectify the problem for you.

If you choose to return the item to us, please follow the instructions below.  

Return Instructions

If for any reason you need to return a product, please follow the following steps to ensure that it is dealt with as efficiently as possible:  

•	Please include a note detailing the reason for return. This must include your order number, which you will be able to find on the original paperwork that you received with the order or in "Your Account" linked to from on the top menu bar of any page.
•	Wrap the item securely in its original packaging (if possible) with all warranty cards, licenses, manuals and accessories. This is very important.
•	Send the package to the address below: Coronet Yachts Aps, Krogsbjervej 2, 5600 Faaborg, Denmark
•	We will notify you via e-mail when we have processed your return. This may take up to three weeks, although in most cases will be processed sooner.
•	For your protection we recommend that you use a recorded-delivery service if the value of the return is more than £50, as we are unable to take responsibility of goods until they are received by us.

Order Cancellations 

By law, customers located in the European Union have the right to withdraw from the purchase of an item within seven working days of the day after the date the item is delivered. Where you would like do this, please follow the instruction on your delivery instructions that were included when the product was delivered. Alternatively please email us beforehand. If these steps are not followed, we will be unable to process the return request. Please Note: In order to use this service, the product must be complete, unused and in "as new" condition. It must be returned with the original packaging and included all components including chargers, adaptors, accessories and manuals. Software must be sealed and any free gifts received with the product must also be returned. 

Your Statuatory Rights are not affected by our Returns Policy.

Delivery Discrepancies/Damaged in Transit  

Please check orders carefully on receiving them. If you receive an order that has been damaged in transit or if there are any order discrepancies, we will make every effort to resolve these as soon as possible for you. We do however require that you inform us within 72hrs of receiving the goods. If we are not notified within this period, we reserve the right not to process the return.

Cancellations

Your order maybe cancelled at any time either before or up to 7 days after receipt of the goods by either following the returns instructions in your delivery documentation or emailing us. The product must be complete unused and in "as new" condition. It must be returned with the original box, packing and accessories. Software must be sealed and any free gifts received with the product must also be returned. Your legal rights are not affected by this returns policy. 

Complaints

We are committed to providing a high quality service. To assist us maintain this we aim to deal with complaints and comments efficiently and fairly. If you have any complaints or comments that you would like to make concerning our service, please e-mail us. Your comments are greatly appreciated and assessed as we constantly strive to maintain the highest standards. 

Disclaimer

Any brand names used on our website are the trademarks of their respective owners. The use of recognised brand names on the web site is for the promotion of the sale of branded products and does not imply any affiliation or representation of the respective brand owners. All rights are reserved.

General Issues:

Customers  

In order to use www.coronetyachts.com to purchase products you must be over 18 years of age. If you are under 18, you may use www.coronetyachts.com only with the involvement of a parent or guardian.

Electronic communications

Visiting our site or sending us emails constitutes communicating with us electronically. We communicate with you by e-mail or by posting notices on the website. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

Amendments to our Terms Conditions

We reserve the right to make changes to our website, policies, and these Terms & Conditions at any time. You will be subject to prevailing Terms & Conditions at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

Events beyond our reasonable control

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

Our details

Coronet Yachts ApS

Krogsbjergvej 2

5600 Faaborg

VAT Reg. No. DK 29804850  

You can contact us by visiting contact us These terms and conditions and all transactions relating to t

his website are governed by Danish Law and are subject to the non-exclusive jurisdiction of the Danish courts. We do not accept amendments to these terms and conditions. If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions. Your data protection rights are set out in our Security & Privacy Policy.